FAQ
Q: How do I earn referral rewards? ▾
A: When your friend uses your referral code and completes a 30-day subscription, you will receive a one-month refund or a one-month free discount code. These discount codes can be accumulated for more benefits. The current promotion is limited to 2024 referral rewards.
Q: What benefits do the referees receive? ▾
A: Referees can use a one-time $5 referral code for their subscription.
Q: Can I use my own referral code? ▾
A: No, referrers cannot use their own referral code to get a discount on their own subscription. Doing so will result in account suspension and no refund.
Q: Can referral codes or discount codes be redeemed for cash? ▾
A: Yes, referrers can submit a business cooperation application to redeem for cash. Please contact:
[email protected]
Q: How long is the validity period of the referral code? ▾
A: The validity period of the referral code is generally one year, but please refer to each promotion announcement for specific details.
Q: How many people can I invite to participate in the referral program? ▾
A: You can invite an unlimited number of friends to participate in the referral program. For each successful referral that completes a subscription, you will receive the corresponding reward.
Q: Is it allowed if both the referrer and the referee are in the same household? ▾
A: Yes, members of the same household can refer each other, but each user must have a separate account and payment method.
Q: What should I do if my friend did not receive the referral code? ▾
A: Please ensure your friend entered the referral code correctly. You can also copy the referral code into your friend's chat box.
Q: Will my reward be canceled if my friend cancels their subscription? ▾
A: If the referee does not complete the 30-day subscription, you will not receive the reward. Any rewards already obtained will not be canceled.
Q: Will I receive a reward if the friend I referred subscribes during the trial period? ▾
A: Yes, as long as the referee completes the 30-day subscription after the trial period ends, you will receive the corresponding reward.
Q: If I forget the referral code, where can I find it? ▾
A: You can log in to your account and find your referral code on the referral program page. If you have any further issues, please contact
[email protected].
Q: What are the terms and conditions of the referral program? ▾
A: All terms and conditions of this referral program, as well as the interpretation of related rewards, are subject to the provisions of this website. We reserve the right to change, modify, or terminate the program at any time without prior notice.
